Beware
I was ecstatic when I found this app. Ive made my transition to e-mags and prefer most now to paper versions. Extra content is the key draw and have it fast being the other. I downloaded the app bought a years worth of issues with these hopes.
Does S&T e-zine deliver? I dont know. The app opens shows me the covers gives me previews of mouth watering content but I cant access any of it.
Access requires that I log in. Using my iTunes email and password gets me nowhere, popping up with an error message that my user name and password are wrong. Trying to recover my password yields nothing telling me my email address isnt registered. Contacting S&T gave me some hints but no resolution blaiming iTunes and telling me to contact them. Reporting a problem to iTunes using the link on my receipt yields nothing telling me that iTunes is unavailable,
The subscription is in my account details. My card has been charged but no one seems to be available to help. Is there anybody out there?
I REALLY want this to be a product review that glows like the sun. I even hope to edit this review to reflect the product itself but since I can access the product I cant do that. Until then, all I can say is the service is not resolving the issue and until I find a life form in the cyber universe to provide some help is wait until this thing works before you even download the app and tease yourself with false promise and hope.
Ziggy 1958 about
Sky & Telescope Magazine, v1.0.24.948